Onboarding is where most SaaS products lose users. In this session we walk through an audit of an existing onboarding flow, identify the drop-off points using session recordings and analytics, and then redesign the experience step by step.
The result: a 40% reduction in time-to-value and a measurable uplift in activation rate. We show the before and after, and explain every decision along the way.
Topics covered: UX audit, user flow mapping, wireframing, interaction design, A/B testing.
